Privacy Policy for Age Gracefully Wellness Spa
Effective Date: January 1 2024 At Age Gracefully Wellness Spa, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy describes how we collect, use, and store your information when you visit our website or interact with us.
1. What Type of Information Do We Collect? We collect and store the following types of personal and non-personal information: Name, email address, phone number, and physical address Billing and payment details (including credit card information) Information provided through contact forms, bookings, or newsletter signups Internet Protocol (IP) address, login data, browser type, and session statistics Feedback, reviews, and communications sent to us. We may use tools to collect data on how you interact with our website, such as session duration, page visits, and click behavior.
2. How Do We Collect Information? We collect your information in the following ways: When you book an appointment or purchase a service. When you fill out a form (e.g., contact, consultation, or sign-up forms). When you sign up for newsletters or promotions. Automatically through cookies and analytics tools as you browse our website.
3. Why Do We Collect Your Information? We collect your information to: Provide and operate our services. Process bookings and payments. Send updates, confirmations, and promotional offers. Improve our website and client experience. Comply with legal obligations.
4. How Do We Store, Use, Share, and Disclose Your Information? Our website may be hosted on platforms like Wix, WordPress, or others that provide secure servers and data protection tools. Your personal data may be stored on their servers behind firewalls. All online payments are processed through secure, PCI-DSS-compliant payment gateways such as Square, Stripe, or PayPal. We do not sell or rent your personal information. We may share your data only with third parties who assist us in operating our business (e.g., email service providers) or when legally required to do so.
5. How Do We Communicate with You? We may contact you via email, phone, text message, or mail to: Confirm appointments or respond to inquiries. Send promotional offers, newsletters, or updates. Request feedback or reviews. Resolve disputes or collect payments. Enforce our terms and comply with legal obligations. You can opt out of promotional communications at any time by clicking “unsubscribe” in our emails or contacting us directly.
6. Cookies and Tracking Technologies. We use cookies and similar technologies to: Track website traffic and usage patterns. Improve user experience. Understand which services are of most interest to visitors. You may control or disable cookies through your browser settings. Third-party tools like Google Analytics may also set cookies according to their own privacy policies.
7. How Can You Withdraw Consent? If you wish to access, correct, amend, or delete your personal information, or no longer want us to collect your data, you may: Email us at: info@agegracefullywellnessspa.ca
8. Privacy Policy Updates. We may update this Privacy Policy periodically. Changes will take effect immediately upon posting on our website. Please check this page regularly for updates. If we make material changes, we will notify you on this page or via email, so you understand how your data is being used.
9. Contact Us. If you have any questions about this policy or how your data is handled, please contact us at: Age Gracefully Wellness Spa Email: info@agegracefullywellnessspa.ca